These Terms govern your use of the Arundel Bakery website and your purchases from it. By using the site, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our site.
2. Who We Are
Arundel Bakery is a UK-based bakery specialising in handmade pies, available for click & collect and postal delivery. Our registered website is https://arundelbakery.com.
3. Orders
- All orders are subject to availability and confirmation of payment.
- Once placed, you will receive an email confirming your order.
- We reserve the right to cancel any order if we cannot fulfill it for any reason (e.g. stock issues, incorrect pricing).
4. Pricing and Payment
- All prices are in GBP and include applicable taxes.
- Payments are processed securely via third-party providers (e.g. Stripe, PayPal).
- We do not store any payment card details.
5. Delivery and Click & Collect
Click & Collect:
- Available from our Arundel location at designated times.
- You will receive an email when your order is ready for collection.
Postal Delivery:
- We ship to UK addresses only.
- Delivery times are estimates and may vary due to postal delays.
- We are not responsible for delays once the order has been dispatched.
6. Refunds and Cancellations
Due to the perishable nature of our products:
- We do not offer refunds for change of mind.
- If your order is incorrect or damaged, contact us within 24 hours with a photo of the issue.
- Cancellations may be accepted only before baking begins — please contact us promptly if you need to cancel.
7. Allergens and Ingredients
While we take great care, our kitchen handles common allergens including wheat, eggs, dairy, nuts, and soy. We cannot guarantee any product is completely allergen-free.
Please review product descriptions or contact us for detailed allergen information before ordering.
8. Website Use
You agree not to:
- Use the website for any unlawful purpose
- Attempt to access or modify the site’s source code
- Copy or reproduce any content without permission
9. Intellectual Property
All website content — including text, images, logos, and branding — is the property of Arundel Bakery and may not be used without written permission.
10. Limitation of Liability
Arundel Bakery is not liable for:
- Any indirect or consequential losses
- Delays caused by events beyond our control (e.g. postal strikes, weather)
- Allergic reactions due to undisclosed allergens not reported by the customer
11. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page with a revised effective date.
12. Contact Us
For questions or concerns, contact us at:
📧 daniel@arundelbakery.com
🌐 https://arundelbakery.com